Support Period Transparency

Duration of Security Support

DAOMI will provide security update support to the following product up to 1st Jan 2029, and extended support may be provided after the stated data.

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At ダオミ, we believe transparency is essential to building long-term trust with our customers and partners. As part of our commitment to product security and responsible lifecycle management, we clearly communicate the duration of security support for our products.

This transparency helps customers make informed deployment, maintenance, and upgrade decisions while ensuring continued protection against emerging security threats.

Security Support Commitment

DAOMI provides security update support for eligible products for a defined support period. During this period, we make reasonable efforts to:

  • Identify and assess reported security vulnerabilities

  • Develop and release security patches or mitigation measures when necessary

  • Publish security advisories for issues with significant customer impact

Security support typically includes firmware updates addressing critical or high-risk vulnerabilities, but does not necessarily include feature enhancements.

Support Period Definition

For each DAOMI product, the security support period is defined by a specific end date, which is published in our official Security Advisory or Support Lifecycle documentation.

  • Security updates are guaranteed up to the stated support end date

  • In some cases, extended support may be provided beyond the published date, depending on technical feasibility, risk level, and market demand

  • Products that have reached the end of their security support period may no longer receive vulnerability fixes

Ongoing Updates & Accuracy

DAOMI regularly reviews and updates its security support timelines to reflect:

  • Newly released products

  • Changes in regulatory or compliance requirements

  • Evolving security risks and threat landscapes

The most up-to-date support period information is always published on DAOMI’s official Security Center pages.

End-of-Support Communication

When a product approaches the end of its security support period, DAOMI will make reasonable efforts to:

  • Clearly indicate end-of-support status in official documentation

  • Encourage customers to plan upgrades or migrations to supported products

  • Continue providing general security guidance where possible

Customer Responsibility

We strongly recommend that customers:

  • Keep products updated with the latest available firmware

  • Regularly review DAOMI Security Advisories

  • Avoid deploying end-of-support products in security-critical environments

Our Long-Term Commitment

Support Period Transparency is a core part of DAOMI’s trust framework. By openly sharing security support timelines, we aim to help customers reduce risk, improve resilience, and build secure, future-ready networks.

For questions regarding product security support periods or lifecycle policies, please contact:

電子メール:support@dao-mi.com

 

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